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Softel's Services primarily cover the spectrum of communications infrastructure needs of modern corporate clients. In this area, Softel has developed service offerings aimed at easing the transition of organisations into the Internet age. But in addition to this, Softel also has service offerings aimed at supporting the entire IT infrastructure of a business. |
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| IT Security Consulting |
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Softel's belief is that technology is an enabler of your business and also of your security. Yet, an improper application of technology can result in a larger business risk, due to misplaced confidence in your solution. Since, your business is dynamic, unless your security is tuned to your business, it could get left behind as your business evolves. |
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Thus, our consulting and design offerings cater to the specific needs of each customer based on their business critical parameters, and this is brought about by the in-depth analysis done by us to relate your requirements to security functionality and hence the best-fit solution. |
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| IT Security Management |
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Our Integrated Security Management Services provide you with a robust framework which makes protecting your businesses, e-commerce infrastructure and computer networks from unauthorized access easy and affordable. Softel believes that a workable security management framework should be built on the issues of visibility, control and knowledge. With our solutions we provide consistent and superior service that allows you to benefit from the expertise of our skilled security specialists, best in class processes, and best of breed tools. |
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At the core of the service delivery process is the Security Center of Excellence which aids in proactive alerts and advisories, fault management, analytics, and incident handling.Softel can offer a flexible service window from 8*5 to 24*7 and can design an optimal combination of offshore/onsite services to suit the client requirement. |
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| Our service offerings include: |
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Security Intelligence Services |
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Security Critical Component Management Services |
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Security Application Management Services |
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Security Analytics Services |
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| If you would like us to demonstrate how our services can help you achieve all of these please contact us today. |
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| Security Intelligence Services |
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| The need to be proactive with respect to security management cannot be underestimated. A whole lot of activity needs to be done in order to understand new threats and vulnerabilities and how they impact the organization. This will enable the organization to take appropriate counter measures in order to reduce the risk of any breach. Softel offers the following services which help organizations to be a step ahead in protecting themselves. |
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Customized advisories on vulnerabilities and fixes |
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Vulnerability Assessment & Penetration Testing |
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Vulnerability Management |
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Softel uses tools from some of the leading vendors like ISS, Symantec, Nessus etc. apart from internally developed tools and customized scripts. |
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| Security Critical Component Management Services |
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| While organizations have invested in security tools and technologies like firewalls, Intrusion detection / prevention systems, VPN devices, mail / web filters, authentication systems etc., it takes a great deal of effort, money and time to manage all these on a 24*7 basis. Softel offers services which help organizations manage this effort in a structured and cost effective manner. Our services include. |
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24*7 device monitoring and responding to alerts |
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Change / configuration management |
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Fault / recovery management |
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Release Management |
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| Softel uses all the major tools and technologies from leading vendors like Checkpoint, Cisco, ISS, Symantec, Trend Micro, CA, McAfee, Watchguard, Net IQ etc |
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| Security Application Management Services |
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Organizations invest in a wide variety of security applications addressing different business needs viz. Single Sign On, Identity and Access Management, Public Key Infrastructure, etc. in order to strengthen their security measures. All these systems require ongoing maintenance, management, and administration. Softel assists organizations manage these systems by offering |
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Application Management - hardware, OS, application configuration, change management, Fault Management and Patch Management |
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User Help Desk Services |
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Administration / Provisioning Services |
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Analysis and Reports |
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| Some of the security applications that Softel manages come from vendors like Netegrity, RSA(Cleartrust, Secur ID ), IBM ( Tivoli Identity Manager) , Entrust (getAccess) , WiproWebsecure, Sun (Sun One) , CA etc |
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| Security Analytics Services |
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No security effort is complete without a process for continuously analyzing and acting upon any kind of anomalies detected. Organizations can significantly reduce their risk by adopting an ongoing monitoring posture which enables them to detect threats / event in real time and to act in quick time. Softel offers a robust security analytics service which helps in this effort. |
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| Our services include: |
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Event Monitoring and Correlation |
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Log Analysis |
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Forensics - Incident Analysis & Investigations |
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Reports and Statistics |
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| Some of the tools that Softel uses are from leading vendors like Net IQ, Net Forensics, Consul, e-Security , Guidance etc |
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